Contact Us About Casino Reviews and Editorial Issues

UK office desk with laptop, tea, and letter.

Need to get in touch with the Casinouk Licensing Hub team? This page lists every way to reach us. We keep it simple — one email address, one clear purpose for each type of enquiry.

How to Reach Us

The fastest way to contact Casinouk Licensing Hub is by email:

Email: [email protected]

Write to us at any time. Our editorial team monitors this inbox during UK business hours, and we aim to reply to every legitimate enquiry as quickly as we can.

What to Write to Us About

We welcome messages on the following topics:

What We Cannot Help With

Casinouk Licensing Hub is an information service, not a casino operator. We do not hold accounts, process deposits or withdrawals, or run gambling services of any kind. If you have an issue with a specific operator — a stalled withdrawal, a locked account, or a bonus dispute — contact that casino’s own support team directly.

Before raising a dispute, we also recommend checking the operator’s licence status on the official UK Gambling Commission public register, which you can search by operator name, licence number, or website domain. This step is worth taking before you join or deposit anywhere, not just when problems arise.

Gambling Support Is Handled Elsewhere

If you or someone close to you is struggling with gambling, this inbox is not the right place to turn. Our editorial team is not trained to provide support. Instead, please visit our responsible gambling page, where you will find details of professional help services available in the UK.

A Note on Licences

Every casino we cover should hold a valid licence from the UK Gambling Commission. If you notice that a listed offer’s terms are unclear — for example, free-spin promotions without stated wagering requirements, win limits, or eligible slot titles — let us know. Clear terms matter, and your reports help us keep our content honest.


Last updated: 17 September 2026